Category Archives: social media

If Your PR Is Like a Light Switch, You’re Always in the Dark

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  • Public relations doesn’t work.
  • We reach out to journalists, but they don’t cover our news.
  • The media get it wrong or they refuse to tell our side of the story.

Across a decades-long career in communications, I’ve heard a few variations on the above responses from executives when discussing public relations. The longer I do what I do, the more emphatic I’ve become in my response to these statements: It’s because you’re doing it wrong. 

That’s not a condemnation or criticism; it’s simply reality.

PR has been around for a long time, and while times have changed, the fundamentals of good storytelling have not. This means the more frustrating-but-nuanced response to the above statements is this: PR works if you consistently work at it.

PR Is Not a Light Switch

Most business leaders never trained for internal or external communications, so, respectfully, their understanding of its particulars is limited.

Where I see the disconnect for many organizational leaders is in the application of PR. Countless times businesses and non-profits determine the ideal time for PR is when they have something to say about themselves; a new CEO, a speaking opportunity they want to promote, a new product or service or simply because they want to drum up new business. And that’s the disconnect; they want to talk about something that offers little or no impactful benefit to the audiences of those media. 

The most effective PR incorporates consistent outreach and rarely talks about the organization trying to get coverage. This seems counter intuitive, right? The goal is to promote the organization and its reputation. You want to drive sales or fundraising. So why would you not talk about the organization? The answer is simple: Self-promotion won’t drive clicks on media platforms, which means it doesn’t benefit their organization or the readers/listeners/viewers/followers they reach.

PR Works if You Work It

The best PR strategy is an always-on PR strategy. By continuously engaging media with what they need (not what you want), organizations can enjoy larger benefits than those that treat PR like a light switch, only turning it on to promote themselves. 

So, what does an always-on PR strategy look like?

It offers a steady cadence of genuine thought leadership, from organizational leaders and other subject matter experts, on trends and issues of import to the industry or industries where the organization operates. Shrinking newsrooms need content, and if you can provide well-written, authoritative content or insightful nonpromotional interviews then you have an opportunity to become a valuable media source. 

An always-on PR strategy also includes real- or near-real-time monitoring to gauge and react to trends or issues, as well as reputational threats to the organization. Doing so allows you to engage on an issue or communications concern before it is missed or becomes a problem. This approach also helps to better assess where the organization stands with the media, and the public, in terms of perception, reputation and sentiment. An always-on approach allows organizations to also benchmark their share of voice in the media against their competitors. This last piece will help inform leadership on the most-discussed narratives and trends, and the perceived experts in these discussions with the media. 

In practical terms, this usually ends up looking like a monthly editorial calendar of issues, trends, company announcements and rapid response strategies to emerging topics within the media itself. This calendar covers content and expert participation both with the media as well as the organization’s owned channels, such as newsletters, social media and email blasts that speak to both internal and external audiences. Various monitoring and analysis tools provide the metrics and feedback needed to measure success.

Always-on, Always Helpful

Warren Buffett once said, “It takes 20 years to build a reputation and 5 minutes to ruin it.” In modern times, that reputation can be damaged in the time it takes to bang-out a 280-or-less-character social media post. Employing an always-on PR strategy helps to mitigate risk to the reputation of the organization it serves. It also ensures that same organization has a voice media are willing to hear, if only because of the consistent familiarity of that voice.

Public Relations, What Were You Like in the 90s?

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By now, you’ve likely seen the “What were you like in the 90s” question posted on Instagram, with the song, Iris, by the Goo Goo Dolls playing in the background. Maybe it’s a former boyband member flashing back to a slideshow of himself in a synchronized dance routine or posing on the cover of Teen Beat magazine. Or maybe a movie star, when they were lesser known and less wrinkled. In the same vein, we thought it might be fun to reflect on public relations. After all, things have changed quite a bit since Bill Clinton and Monica Lewinsky dominated a budding 24-hour news cycle.

Here is a brief list of some common PR tools and tactics that have since gone the way of the be-kind-rewind video store.

  • The fax machine: If you look carefully, you can still find these relics in some doctor and dentist offices, but in the 1990s, the fax machine was an office staple. It was often delegated to a room of its own due to the screeching, buzzing and beeping noises emitted when transmitting or receiving the thermal rolled paper via fax. At the time, PR pros would distribute press releases via fax machine as it was one of the fastest ways to   a newsroom. Also, often found on the fax machine, was the menu for the pizza place down the street. These days, good PR pros have learned to rely less heavily on the press release to gain media coverage, but when distributing a press release, we lean into email and wire distributions. Of course, the best agencies will steer clear of the so-called spray and pray approach.
  • The Bacon’s Book: The thick green Bacon’s Media Directory was the PR pro’s bible back in the day. This heavy tome listed contact information for daily and weekly newspapers and news services providing PR pros with valuable phone numbers and eventually emails to reach reporters. These days, those searches are conducted on software systems that help PR pros identify a reporter covering a certain beat, circulation and readership information for their publication, reporter’s preferences and more. While these platforms are not perfect, they have eased and sped up the process for PR pros and reduced the “heavy lift” required.
  • The beeper: Leading up to the dawn of cell phones, many business professionals relied on this device to get in touch with an executive or subject matter expert. The beeper was a small device users clipped onto their belts, allowing them to receive phone numbers or a numeric message. The PR pro attempting to reach the SME would make contact with the beeper via a landline and the executive receiving the text would need to find a landline to call back the number displayed. Today’s PR pros are attached to their cell phones where they text and call for immediate access to the SME or colleague. Whether it’s receiving news of a crisis in a timely manner or quickly reaching an executive before a reporter’s tight deadline, these devices have been a game changer.
  • The clippings’ service: While many of us continue to refer to an online list of the month’s client media placements as a clip report, earlier iterations of these reports were much different. In the old days, clippings services would actually clip – with scissors – mentions of a client’s name in a physical newspaper or magazine and mail or deliver the collection of clips to the PR agency or client. The goal was to build a fat clip book with a “thud” factor when dropped in front of a client. Today, PR pros gain access to news stories featuring their client through online vendors that provide clickable access to client stories and in some cases, those of their competitors.
  • The wine and dine: In the 1990’s PR professionals could be equated with salesman, setting meetings at a fine restaurant where they hoped to woo a reporter with a high-end meal and a fancy cocktail. This trend has come and gone over the years in line with peaks and valleys in the economy, but since COVID, the wine and dine trend has nearly disappeared. With many reporters, subject matter experts and PR professionals working remotely or located in geographically diverse locations, it has become increasingly difficult to find the time for an in-person meal. At the same time, on-screen meetings have provided a new and important medium where all parties can “see” each other with some frequency to build stronger relationships without having to physically travel.

Admittedly, in the 90s, I was on the other side of the fence – studying journalism in college and then starting out as a young reporter. However, from this perspective, I did gain valuable insight into the public relations world – insight into more than their beepers, beer, and Bacon’s Books. That insight has certainly helped shape my career in PR.

When looking for the right PR partner, understanding the tools at their disposal is important, but it’s also critical to ensure any PR partner:

  • Thinks like a journalist and possesses a journalism ethos
  • Prioritizes responsiveness
  • Comes to the table with ideas, rather than asking what’s next?

To learn more about how Kimball Hughes PR can work for you or to simply reminisce with us about PR in the 90s, drop us a line.

Outwit, Outplay, Outlast: Finding New Audiences Without Sacrificing Established Ones

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In August of 2000, the season one finale of “Survivor” became one of the decade’s most-watched television events with over 50 million viewers. 

In today’s streaming era, live viewership of that caliber is a rare achievement, especially around a reality TV event. While ratings for “Survivor” have never again reached the first season’s finale, the show is currently airing its 50th season, proving lasting power lies in its ability to evolve with the times. 

With 26 years under its belt, “Survivor” has viewers, and even contestants, who are younger than the show itself. Over the course of 50 seasons, the show has had to find ways to not only keep its audiences watching but to also draw in new, younger viewers with noticeably different appetites. 

For the producers of “Survivor”, and really any business, finding and connecting with new audiences, as well as evolving audience preferences is imperative to organization growth and long-term viability. 

Strategies for Surviving New Audience Outreach

When it comes to reaching new audiences, company leadership are best served by involving their communications teams from the jump. PR pros and comms professionals can help to guide the process ensuring any new messaging conveys a refresh, not a wholesale replacement of everything that made your product or service appealing in the first place. Consider the following tips when conducting outreach to new audiences: 

  • Stay consistent with your mission: For the first 32 seasons, “Survivor” would film in a new location, from the Australian Outback to the Amazon rainforest. But beginning in season 33, the show found a permanent filming location on the beaches of Fiji. While the logistical decision may have removed a unique aspect of the show, the competition continued to fight the harsh conditions viewers tuned in to watch. Similarly, an organization cannot forego its core value proposition in a quest to reach new audiences. Without aligning new messaging to core values, companies can run the risk of muddying their brand on their way to reach a new demographic. 
  • Understand your audience needs: “Survivor’s” New Era, targeting millennial and Gen Z viewers, has been focused on a faster play style, greater diversity among contestants and flashy twists to catch audiences by surprise. When considering expanding your audience, a good marketing and communication team will know to conduct research, social monitoring and analyses of competitor strategies to identify how and where new audiences are most likely to receive information and engage with the organization. From there, the communications team can dive deeper into a target audience’s needs to ensure new messaging will resonate.
  • Respect your existing audience: While many surface-level aspects of the game of “Survivor” have been updated over the past 26 years, core game mechanics have mostly remained. Still, certain twists like season 41 and 42’s Hourglass twist, were negatively received due to what some audience members felt compromised the game’s integrity. When companies are considering refreshing messaging around a product or with the goal of reaching new audiences, it’s important that messaging does not upset existing audience expectations. Communications pros can help organizations develop strategic messaging that acknowledges the brand’s past while connecting with its future. 

Over the course of 700 episodes, “Survivor” has consistently worked to keep the show fresh for its original audience and entice new and younger viewers. The show’s attempts to stay fresh may not always work, but it is that forward momentum that has gotten it to its landmark 50th season. 

With the right communications support to navigate different audiences and their evolving preferences, your company’s messaging will continue to resonate and fuel growth. Careful and thoughtful communication is key to ensure a brand is not left behind like a contestant with their torch snuffed out at tribal council. 

Not So Sweet Surprise: How Product Messaging Makes or Breaks Brand Trust 

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In the world of consumables, consumers experience a brand with all five senses. The look and feel of a product, what the package sounds like when opening it, how it smells and of course, how it tastes. In short, when a consumable product changes, people tend to notice. 

In the case of any product or brand, consumers and their appetites shift, markets transform and costs rise, making change inevitable. But it is not necessarily the change that can be a risk to brands, it is how they communicate that change to their stakeholders. Failing to thoughtfully and proactively message around a product in the face of change can leave even the most loyal consumers questioning their brand allegiance. 

The Reese’s Family Legacy 

The Hershey Company experienced this firsthand just a few months ago when one of their legacy brands, Reese’s Peanut Butter Cups, came under fire by the original creator’s grandson.  

In February, Brad Reese took to LinkedIn in an open letter to Todd Scott of The Hershey Company. In his letter, he alleged the “Reese’s identity is being rewritten,” going on to criticize the company’s decision to replace milk chocolate with more cost-effective compounds and ingredients. The letter gained national media attention, covered by The Associated Press, CBS News, NPR and more. Days later, The Hershey Company opened their doors to a local CBS news station claiming the recipe had not changed, and gave them a tour of the factory in an attempt at transparency. But the tour was not perceived as transparent at all. 

A few weeks later, The Hershey Company made a public announcement that they would return to using “classic milk and dark chocolate recipes” in all its products by 2027, suggesting they did in fact change the recipes. This promise fell flat on Brad Reese, who was quoted in the New York Times saying “if they were serious, they would do it right away.” 

Lessons in Product Messaging 

Though Brad Reese’s viral LinkedIn post and the subsequent national media attention the incident received is an extreme example, the risks that brands take when they are not proactive with communication, in particular in communicating a change, is clear. The very minute Brad Reese posted his letter to LinkedIn, The Hershey Company was forced to react rather than lead the narrative and use the change as an opportunity to build trust with their audiences. A decision that was likely rooted in the rising costs of chocolate was quickly escalated to a conversation on the future of the entire Reese’s brand. Consider the following relevant lessons in product messaging: 

  • Be Proactive: Business communications is about more than “sharing the fun” or the positive company announcements with the world. When it comes to product messaging, businesses must think strategically about how a change to a product may be received by its stakeholders. This is where involving a communications professional from the beginning of a process can be helpful. They can carefully and strategically consider various scenarios and possible outcomes. The Hershey Company, for example, likely did not predict that Brad Reese’s LinkedIn post would spiral into a crisis. Having ample time to consider all scenarios and adjust messaging before any changes are made public can help prevent misinterpretation, confusion and subsequent distrust. 
  • Be Transparent: Too often when companies are criticized, it comes down to a lack of corporate transparency. In The Hershey Company’s example, quietly changing the product over time then claiming the recipe had remained untouched diminished their credibility when they inevitably had to come clean. Transparently communicating product changes and providing context around its reasoning, especially in cases when changes are received unfavorably, can help reinforce brand loyalty.    
  • Be Prepared: The court of public opinion is unpredictable. When changes are made to a product, a proactive and transparent approach can help limit backlash, but it is always a good idea to be prepared for the worst scenario. Having responses and spokespeople ready to provide context and answer questions can help ensure any negative public sentiment is contained, the business can promote an accurate narrative and avoid rash decision-making. Failing to prepare for such scenarios leads to further inconsistencies in media coverage, misinterpretation by stakeholders, and eventual dissolution of trust. 

Brad Reese’s public dissatisfaction with The Hershey Company is a perfect example of how a single voice can turn the public’s perception upside down overnight. Communicators must be alert to change and consider how that change is not only shared with the public, but how the public may respond. By being proactive, transparent and prepared for all scenarios, businesses can avoid unnecessary crises, while maintaining loyalty and trust among their stakeholders. 

Newsjacking: Using breaking news to a brand’s advantage 

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Some believe newsjacking is a dirty word. It is seen by some as akin to ambulance chasing. In reality, it is simply a part of the news cycle. In fact, while the term newsjacking carries a negative connotation for some, it actually helps journalists tell better, more accurate stories while also positioning sources as industry or trend experts. When executed properly, this tactic can present a client with an invaluable opportunity to showcase their expertise directly to their target audience on a newsworthy topic that is engaging readers, viewers or listeners at that moment.

Newsjacking allows companies to elevate their brand authority and credibility by positioning a leader within the company as a subject matter expert to share insights on a topic in the news that is relevant to the company’s key messaging or an SME’s area of expertise. An article published in the media can be invaluable when it comes to building credibility for a brand through third-party validation. 

Executing a Newsjacking Strategy

Let’s say the CEO of an insurance company for commercial trucking fleets is looking to generate press coverage for the brand. The PR team sees the federal government is requiring commercial fleets to implement technology-based monitoring systems in commercial trucks. If this CEO is well-versed on the issue, the PR team can reach out to media outlets covering this issue with two or three thoughts to consider to gauge interest in an interview or commentary. 

Next, the PR team will likely reach out to relevant publications offering the CEO’s insights/opinions on the impact of these requirements, the impact on risk reduction efforts and future insurance rates, as well steps fleet owners can take to ensure compliance. 

If the CEO is offered an opportunity to comment and the outlet uses the CEO’s insights, newsjacking likely earned a win for the company and broadcast insight and working knowledge of a meaningful trend trucking companies face. Consequently, the media audience for that story may see the insurance company as a potential resource to help them improve their businesses.

Newsjacking Done Right

Newsjacking requires a deft touch.  

Before making an attempt to newsjack, ensure you are working with a PR team that understands the fundamentals, including how to: 

  1. Set the foundation. Before a PR team can offer an executive’s commentary to a reporter or outlet, they’ll want to make sure they have a valid online presence including an online biography stating experience and credentials, a high-res headshot, a company website that is up-to-date and reflects the current brand identity and ideally previously published articles—even if simply on Linked In or the company website—on industry topics and trends. 
  2. Identify/qualify an opportunity. To newsjack successfully, understanding the universe of current and recent news coverage is essential. Pitch an angle that was already addressed, and you can be perceived as being out of touch. You also need to game out any sensitivities. If the issue involves life/safety or health issues, among others, the pros and cons of newsjacking need to be weighed to avoid unanticipated blow-back on more sensitive matters.
  3. Suppress promotion.  Newsjacking done right is an opportunity to help a reporter better understand a subject or provider deeper insights, rather than promoting the company’s products or services. Stick to the issues. The opportunity for the company will be a secondary benefit if the reporter includes your comments.
  4. Move quickly. Newsjacking is an in-the-moment opportunity requiring rapid action. PR teams should interpret relevant breaking news through the lens of what the company can say and immediately gather insights and commentary. PR pros who aren’t deeply plugged into the company’s executives, lines of business and appetite for media topics will fall short on newsjacking every time. The faster your PR team, and your company, can react and respond, the more likely a journalist will include your thinking in a story.
  5. Leverage the opportunity. Any media placement, whether sourced from a newsjacking opportunity or elsewhere, is most effective when leveraged across multiple channels. PR teams should know to promote media placements on social media channels, the company website, in marketing materials and more, letting their audience know their expertise has been validated by a third-party. 

Newsjacking is a powerful and effective tool to generate earned media coverage to increase your brand’s visibility and credibility. At Kimball Hughes PR, newsjacking consistently allows us to position our clients as subject matter experts in their varied B2B and B2C industries. If you have questions about how a newsjacking strategy can work for your brand, please drop us a comment.

Beyond the Fridge Magnet: Leveraging Media Placements in 2026

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When I was in grade school, it was cool to see your name in the local newspaper—whether you were mentioned for good grades, sports, a musical achievement or the like. If my name made it into print, we would head straight to the 7-Eleven to pick up the latest issue. I would page through the newsprint scanning for my name, then proudly show it to my mom. She would grab the scissors, clip the article and pin it to the fridge, where it would live out its days, seen only by whomever happened to pass through the kitchen.

Many of us have similar stories. In those days, unless the article was physically mailed to grandma, posting it on the fridge was the extent of our abilities to leverage our “coverage.”

Things have changed.

Today, media placements are destined for much more than life under a fridge magnet. With the right amplification, one placement can be shared, repurposed and extended across multiple channels to reach far beyond its original audience and continue to deliver value.

At Kimball Hughes Public Relations, we are securing meaningful media placements in key B2B trade and Tier One media outlets targeting our clients’ core audiences. Once these articles or broadcast interviews featuring our clients’ quotes, commentary or contributed content are published, we don’t stop there. We work to leverage those placements to ensure they create lasting impact.  

A good public relations partner knows individual opportunities should never be one-and-done opportunities. Those partners will consider amplifying the article through the following:

  • Social media: LinkedIn and other relevant social channels can serve as excellent platforms to gain extra attention on a media placement. Consider posting a brief teaser or summary of the article with relevant tags and hashtags along with a link to the article on the company’s LinkedIn page as well as on executive profiles. This practice not only puts original content from your company in front of followers, clients and prospects showcasing third-party validation, it also encourages engagement and drives additional interest in your company.
  • Email signatures: Encouraging executives and other employees to reference and link to the article in their email signatures can also serve as a credible endorsement or proof point for clients and prospects.
  • Website press rooms: A press room on a company website serves as a home for media placements and press releases. Housing materials here will help draw people to the company website where they can learn more about your company and the services it offers, while supporting discoverability.
  • A blog post: A blog post housed on your website can serve to draw more attention to your article and its third-party validation, as well as allow the SMEs to take a deeper dive on the topic or even provide additional information on how the company can provide solutions related to what was discussed in the article.
  • A LinkedIn newsletter article: Similar to a blog, the LinkedIn newsletter article could be something written to tease out the media placement and offer additional insight. LinkedIn articles are delivered directly to LinkedIn newsletter subscribers and encourage engagement and sharing broadening the article’s reach considerably.
  • Employee communications: Media placements can also be leveraged to generate company pride and excitement. Internal comms teams can distribute media placements with commentary to staff members to build company loyalty, foster company culture and encourage more to participate in media opportunities.
  • E-newsletters or direct mail: Weaving mentions of the placements and links into e-newsletters and direct mail to clients and prospects can serve as another touchpoint to highlight that objective validation provided by a media placement, helping to instill reader confidence in the brand.
  • Sales materials: Sales teams can take great advantage of the independent validation media placements provide when making a pitch or in a prospect conversation. It can be valuable to include publication mastheads, article summaries and links in sales decks, proposals and the like. Again, doing so showcases third-party validation supporting claims made by the sales team, reinforcing trust in the brand.

With these suggestions for amplification, it is critical to keep copyright in mind. Even if a company SME authored the piece, the company likely no longer owns the collateral. Often, once an article is published it becomes the property of the publication. Any posting of the article in its entirety could violate copyright laws. Media placements should always be properly attributed and should never be copied and pasted in part or in their entirety without permission from the original publishing outlet.

A strategic multi-channel approach leveraging a media placement can result in lasting meaningful impact for sales, the brand and company morale. So don’t just frame that article on your office wall, leverage it.

The Court of Public Opinion: Public Relations Wins & Fails in 2025

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Public relations can be a fickle industry. A crisis can strike at any moment, the most comprehensive plans require adjustments along the way as the rapid, unpredictable news cycle dictates available opportunities. In most best-case scenarios, the wider public is unaware of the time and care that goes into building a successful public profile. They absorb PR campaigns almost subconsciously, allowing a brand to be part of their everyday lives. But when things go wrong and a brand is thrust into a negative spotlight that same public will both anticipate and scrutinize the brand’s next move.

Throughout 2025, there was no shortage of both PR wins and questionable scenarios across national news. From Molson Coors’ typo strategy to the Astronomer CEO’s obvious passion for Coldplay, below are a few examples of what we saw as the biggest public relations wins and fails in 2025:

2025 Public Relations Wins

  • Jet2 Redirects the Jingle Mishap:If you’ve been on the internetin 2025, you have probably heard the phrase “Nothing beats a Jet2 holiday.”  What started as a cute jingle advertising a low-cost British airline, Jet2, turned into a social media trend in which users used the upbeat sound bite to contrast a disastrous travel moment playing out on video. While this was probably an issue at first, Jet2 jumped on the bandwagon using the soundbite in their own social media videos, engaging with user-generated content and driving organic traffic to their brand social media pages. This goes to show brands cannot control how the public perceives or takes hold of a particular communication, but they can control how they respond and even use it to their advantage.
  • Molson Coors’ Case of the Mondays:Just before the 2025 Superbowl, Molson Coors released a series of advertisements for Coors Light that misspelled the word refreshment. The ad ran in major U.S. newspapers, on billboards and even in New York City’s Time Square. The public was outraged, reaching out to Molson Coors to flag the typo and criticizing the company’s proof-reading abilities. Shortly after, the company released a short press release that started with “We had a case of the Mondays,” recognizing the mishap and maintaining their “Made to Chill” brand identity. During Superbowl season, beverage companies are all fighting for the country’s attention, forcing them to get creative with their efforts, and even ruffle some feathers (within reason).

2025 Public Relations Fails

  • United Airlines Communication:In August of 2025, United Airlines experienced an issue with the system responsible for essential flight operations such as tracking flight times, calculating balance and weight and other necessary data for flight safety. As a result, 35% of United Airlines flights were delayed and 6% were cancelled according to FlightAware. Passengers were outraged after the airline failed to promptly communicate the issue with airline staff and the public, leaving many confused, overwhelmed and frustrated. The company lost control over the narrative, failing to reassure their staff and passengers, and prompting safety concerns. Technical difficulties are inevitable, but it is crucial that brands are prepared to quickly deploy messaging that clarifies a problem, the steps a company is taking to fix them and provides support for frontline staff to reassure customers and answer questions.
  • The Kiss Cam Heard Around the World: Earlier this year at a Coldplay concert during the band’s kiss cam portion of the show, Astronomer CEO Andy Byron and Chief People Officer Kristin Cabot were spotted mid-cuddle. A cute moment, until the pair realized they were on screen and quickly ducked away, leading Coldplay frontman Chris Martin to jokingly speculate into his mic whether the two were having an affair. As concert goers uploaded the now famous video, the speculation began immediately on who the pair was, their backstory and of course, their workplaces. As it turns out, the two were having an affair and internet sleuths made it their mission to figure out the full story. Astronomer took a couple days to respond initially with a short statement and by the time they did, the public had already developed their own narrative that painted Byron, Cabot and the company in an unfavorable light. Then, a few weeks later, Astronomer tapped celebrity Gwenyth Paltrow, famously Martin’s ex-wife, as a temporary spokesperson in a humorous marketing effort. The only problem? The public didn’t get the joke. Many felt the video was tone-deaf, lacked responsibility and was viewed as a celebrity stunt amid the company’s already slow response. While you can’t always control if and when a scandal occurs, brands must work quickly and thoughtfully to address situations that can threaten the integrity of their brand and values.

Each year brings numerous public relations stories from which communications professionals and brand representatives can learn. Communications at its core is about preparation, understanding a brand’s potential risks and addressing them before the public takes hold of a narrative and draws harmful conclusions. 2026 is almost here and there is no better time to evaluate your brand’s communications strategy to ensure your company navigates the new year with more wins than fails.

100 Years of High Kicks & Toy Soldiers: The Staying Power of The Radio City Rockettes  

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The Radio City Rockettes are celebrating their 100th birthday this year, with their annual Christmas Spectacular show well underway in New York City. What began as a humble dance troupe in Missouri known as the Rockets, The Rockettes have grown into an American holiday staple that continues to withstand the test of time. But what is it about the Radio City dance troupe’s 100-year brand that draws the attention of millions of people per year?  

From the eye-high kicks to iconic formations, The Rockettes are the pinnacle of holiday nostalgia. Every year, over a million people attend their Christmas Spectacular.  Millions more watch them on the Macy’s Thanksgiving Day Parade. But a brand that has been around for 100 years doesn’t go unscathed by time’s heavy hand. The Rockette’s are certainly no exception. We’ve noted just a few times of the many times below where the storied dancing team neared extinction:  

  • 1967: Just before the holiday season in 1967, the Radio City Rockettes went on strike, demanding a 40% increase in wages and payment for rehearsals. For nearly a month, the dancers picketed outside Radio City until representatives of the music hall gave in, agreeing to a pay increase from $99 to $126.50 per week.  
  • 1978: In 1978, it was announced that Radio City Music Hall would close with talk of a complete demolition after it was revealed that the venue had been operating at a loss of approximately $2 million. With just days to make a plan and rally supporters together, Dance Captain Rosemary Novellino and Captain of the Singers Bill Mearns alongside fellow performers and theater staff collected signatures to make Radio City Music Hall a National Historic Landmark. The theater was officially saved in March of 1978.   
  • 2020: Due to the COVID-19 Pandemic in 2020, Radio City was forced to cancel their entire Christmas Spectacular and part of the 2021 season. With the Christmas Spectacular grossing roughly $90 million alone, this hit hard for the dance company. Fortunately, The Rockettes were able to salvage part of their 2021 season and come back strong in 2022.  

Additionally, The Rockettes have not been without criticism. The troupe was borne with height requirements that welcomed only dancers between 5-foot-2 and 5-foot-6.5. Since then, height requirements have been expanded, and the dance group has welcomed more diversity. The group brought on their first non-white dancer in 1985, but according to USA Today Network New York, the 2022 Christmas Spectacular had just 13% representation of Black, Latino and Asian-American Pacific Islanders, which make up 36% of America’s population, so there is still a way to go. Keeping the brand relevant, The Rockettes have taken steps to respond to this criticism by hosting workshops at historically black colleges and universities, by partnering with dance troupes in underrepresented areas, and by working to reduce financial hardships for those aspiring dancers attending their summer programs.  

History has shown labor disputes, impending demolitions, a worldwide pandemic and cancel culture as more than enough to shut down any brand, especially in the performing arts industry.  

Still, The Rockettes maintain their status as an American institution. They prove there is immense staying power in tradition and nostalgia, while at the same time taking some steps to adapt to modern times. For millions of people around the world every year, a trip to see the Rockettes marks the beginning of a magical holiday season. Each year, the show is reimagined with a few consistent numbers to tug on the audience’s sentimental heart strings like the iconic wooden soldiers and the troupe’s signature kick lines. Audiences appreciate the familiarity, especially when the world around them can feel uncertain.  

While The Rockettes have maintained their traditional roots, they have also innovated throughout the years to reach and engage wider audiences. These small, creative refinements that The Rockettes have made to their set design, lighting, choreography and more throughout the years honor their roots, while still giving audiences something unexpected. In an effort to modernize and claim the hearts of those outside New York City, The Rockettes also expanded into television, film and event appearances, even cementing an annual spot on the Macy’s Thanksgiving Day Parade since 1957. This widespread reach reinforces the prestigious role of being a Rockette and maintains recognition beyond Radio City Music Hall.  

A brand 100 years in the making, The Rockettes remain a timeless constant in American culture from the depression era to the COVID-19 pandemic and every event in between. Happy 100th Birthday to the iconic Radio City Rockettes, and cheers to 100 more years of holiday magic.   

You Wrote It, But Do You Own It?

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Beware trade media bearing your byline; the work you see may not be your own.

This is a universal caution Kimball Hughes Public Relations provides to all organizational leaders, business executives and subject matter experts who create and submit articles to trade media for publication. While the resulting published article may represent hours of research and thoughtful wordsmithing on behalf of these individuals, in most cases, that intellectual property—at least in part—belongs to the publishing outlet regardless of who is credited as the author. Why? Because of copyright laws.

Let Me Explain

It’s important to note I’m not a lawyer, although I have represented hundreds or more of them as a public relations practitioner. Therefore, nothing here should be considered legal advice. (This is the disclaimer that also keeps the lawyers happy.)

I was, however, a trade magazine editor for several years. And back then, when writers (many of them lawyers, by the way) would contribute articles for publication, whether compensated or not, the magazines I ran would assume First North American Serial Rights. This is just one sector of the more than 700 sections of Title 17 of the U.S. Code encompassing U.S. copyright law. Under First North American Serial Rights, a common right asserted by third-party publishers, our publications maintained the one-time right to publish a work first in the U.S. Our agreements, although this isn’t necessarily standard, also required the author to note in second and subsequent publications of the same content (sometimes on their own website or blog) that the article was first published in our magazines.

This is just one example of the intricacies of U.S. copyright law.

Why Is This Important?

According to the October 2025 findings from McKinsey, 50% of consumers are using AI-powered search already, and numerous sources note AI search will overtake traditional online search by 2028. Those AI searches are driven by third-party content.

This means trade outlet articles, Tier One media content and well-optimized podcasts and streaming platforms will form the basis of how business and non-profit leaders and subject matter experts show up. In many cases, organizations will put an increased emphasis on earned media placements and contributed content going forward. And when organization leaders have contributed articles published that highlight their deep understanding of industry trends or certain sectors of the economy, those same leaders and those who employ them are going to want to share those articles. This is where copyright law becomes important.

Those third-party publishers of contributed content may obtain, purchase or assert exclusive rights, First North American Serial Rights or full copyright transfer—among other options, where a contributed article is concerned. Republishing these works, without understanding the rights involved, can put the organizations that republish them, and/or their authors, in legal jeopardy. At a minimum, it is possible to so deeply damage a relationship with the third-party publisher that the author, as well as their employer, may be banned from ever again contributing to the outlet at issue.

How To Address Copyright with Trade Outlets

With content continuing to remain king, contributed or otherwise, authors who submit contributed articles or opinion pieces for publication should work closely with their public relations representatives to understand what, if any, copyright matters may be at issue. This is a frequent, and typically ongoing conversation editors and PR pros have when content is submitted for publication.

Additionally, most outlets will provide Writers’ Guidelines that can explain what copyright, if any, may be asserted around published, contributed content. Other outlets provide a writer’s agreement for signature prior to publication that details what rights may be assumed or assigned.

Most importantly, when uncertain, consult an attorney to avoid ambiguity, the potential for damaged relationships with important trade media as well as the possibility of costly litigation. That’s not legal advice; just smart advice.

Takeaways from the College Admissions Process: It’s All about Building Your Brand 

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It’s finally fall, and for over 8.5 million prospective college students across the country, application deadlines are looming.  

Long gone are the days when you simply needed decent grades to get into a good college. With the number of applicants to four-year colleges steadily on the rise, the process has only become more competitive and upped the pressure to stand out.  

Grades–while still important–can only take a candidate so far today as most undergraduate programs are placing a greater emphasis on finding well-rounded individuals, who can best market themselves through a series of essays and possibly an interview. For most high school students, this submission process is the culmination of a multiyear effort of building their resumes with extracurricular activities like clubs, sports and volunteering over the course of their high school, and sometimes even middle school, careers.  

While most readers here are likely past the days of completing their own undergraduate applications, one aspect of the process should resonate. Successfully applying to college relies heavily on how a student markets themselves—the same holds true for the future success of our own professional careers.  

Just as prospective college students can market themselves in a well-crafted application chocked full of thoughtful essays, a stellar GPA, strong SAT score and robust list of extra-curriculars activities, so too can industry leaders through thought leadership, LinkedIn engagement and speaking opportunities.  

Consider some of the following to build your own brand: 

  • Become a thought leader: Thought leadership helps to build credibility and name recognition. In our digital world, which relies on quick moments to foster connection with audiences, thought leadership can establish professionals as voices worth listening to and lay the groundwork for long-term success for both leaders and their organizations. Great places to bring this thinking to the world include LinkedIn articles and posts, company blogs and contributed articles published in industry trades. If you don’t know where or how to begin, partner with a good content writer or PR agency staffed by former journalists to help you get started.  
  • Get active on LinkedIn: Just as College students are building their own brand for the eyes of admissions leaders through applications and essays, industry professionals can take steps to cultivate a professional brand on LinkedIn. In the business world, LinkedIn is a valuable tool for posting original thought leadership as well as for sharing comments and feedback on the content of others. Find a posting cadence that fits your schedule and make sure to engage on other posts through likes, comments and reposts. Consider developing a LinkedIn newsletter to publish thought leadership and build a trusted audience among your professional network.  
  • Get out there: Just as colleges want to see students engaged in the world, so to do employers. Getting involved should be part of building your professional brand as an industry leader. Consider attending more events to stay in-the-know on the latest industry news and for more effective networking. Seek out and, when possible, take advantage of speaking opportunities where you can draw attention to your expertise. Doing so will help you stand out in a crowded industry landscape, helping to shape both the perception and eventual reality of your role as a thought leader in your space. 

Getting into college is really all about building your own brand. For individuals struggling to establish a strong connection with prospects, clients, peers or employers, a strong brand identity can help cut through the noise and set them apart. Establishing and maintaining a strong professional brand with thought leadership, a consistent LinkedIn strategy and active speaking schedule can pave the way for long-term success.