What We’re Reading and Watching

  • Survey Finds Business Don’t Have Crisis Comms Plans – In a recent survey our VP Rod Hughes found that 67 percent of businesses don’t have a plan in place to deploy communications during a crisis. As he says, things can fall apart pretty quickly in the absence of a plan. Read more to learn about next steps for developing a plan on LinkedIn.
  • Research: Women are Better Leaders During a Crisis – We’ve all read the headlines that countries led by women may be faring better during the COVID-19 pandemic. What does this tell us about what employees need from their leaders during a crisis? Read more at Harvard Business Review.
  • Politics, Polarization and Purpose in 2021 – If there is one thing the public, reporters and PR professionals can agree on, it is that no one agrees on much. These insights from Muck Rack and USC Annenberg shed light on how the U.S. political climate is affecting the media — important insights as we move through 2021. Read more at MuckRack.
  • Reputation Issues in the Insurance Industry – The insurance industry has long battled reputation issues, which have been exacerbated by the recent business interruption controversy. Our agency President Gary Kimball offers insight on the need for a public relations campaign to resolve these issues in this article for PropertyCasualty360.

Clients in the News

In his role as the new chair of the Insurance Industry Charitable Foundation’s (IICF) International Board of Governors, Hank Watkins, regional director & president of Lloyd’s Americas, provided a forecast for 2021 in diversity and inclusion, as well as the measurable, actionable steps businesses can take to secure a more inclusive future. Read it here at Insurance Journal.

As technology drives innovation in the insurance industry, ReSource Pro’s Andy Niver, senior vice president for Innovation and Analytics, shared his insights with Carrier Management on the state of innovation the industry today and its outlook going forward. He shares practices for utilizing robotic process automation (RPA), artificial intelligence (AI) and blockchain technology. Read it here.

In adapting to the business realities of the COVID-19 pandemic, David Wolin’s Old York Cellars has managed to thrive, thanks to several innovations and new business ideas that have turned challenges into opportunities. In this feature article in NJ Biz, Wolin discussed how his small business has managed to excel through new offerings like virtual wine tastings, a new wine club and more. Read it here.

Looking to establish its seat at the table regarding data storage and the continued debate over mainframe versus cloud data storage and management, Israeli-based Model9 CEO Gil Peleg caught the attention of Forbes as he discussed the future-focused hybrid model that marries the best of both technologies for maximum advantage of enterprise computing and management of legacy data. Read it at Forbes.