Tag Archives: Public Relations

The Court of Public Opinion: Public Relations Wins & Fails in 2025

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Public relations can be a fickle industry. A crisis can strike at any moment, the most comprehensive plans require adjustments along the way as the rapid, unpredictable news cycle dictates available opportunities. In most best-case scenarios, the wider public is unaware of the time and care that goes into building a successful public profile. They absorb PR campaigns almost subconsciously, allowing a brand to be part of their everyday lives. But when things go wrong and a brand is thrust into a negative spotlight that same public will both anticipate and scrutinize the brand’s next move.

Throughout 2025, there was no shortage of both PR wins and questionable scenarios across national news. From Molson Coors’ typo strategy to the Astronomer CEO’s obvious passion for Coldplay, below are a few examples of what we saw as the biggest public relations wins and fails in 2025:

2025 Public Relations Wins

  • Jet2 Redirects the Jingle Mishap:If you’ve been on the internetin 2025, you have probably heard the phrase “Nothing beats a Jet2 holiday.”  What started as a cute jingle advertising a low-cost British airline, Jet2, turned into a social media trend in which users used the upbeat sound bite to contrast a disastrous travel moment playing out on video. While this was probably an issue at first, Jet2 jumped on the bandwagon using the soundbite in their own social media videos, engaging with user-generated content and driving organic traffic to their brand social media pages. This goes to show brands cannot control how the public perceives or takes hold of a particular communication, but they can control how they respond and even use it to their advantage.
  • Molson Coors’ Case of the Mondays:Just before the 2025 Superbowl, Molson Coors released a series of advertisements for Coors Light that misspelled the word refreshment. The ad ran in major U.S. newspapers, on billboards and even in New York City’s Time Square. The public was outraged, reaching out to Molson Coors to flag the typo and criticizing the company’s proof-reading abilities. Shortly after, the company released a short press release that started with “We had a case of the Mondays,” recognizing the mishap and maintaining their “Made to Chill” brand identity. During Superbowl season, beverage companies are all fighting for the country’s attention, forcing them to get creative with their efforts, and even ruffle some feathers (within reason).

2025 Public Relations Fails

  • United Airlines Communication:In August of 2025, United Airlines experienced an issue with the system responsible for essential flight operations such as tracking flight times, calculating balance and weight and other necessary data for flight safety. As a result, 35% of United Airlines flights were delayed and 6% were cancelled according to FlightAware. Passengers were outraged after the airline failed to promptly communicate the issue with airline staff and the public, leaving many confused, overwhelmed and frustrated. The company lost control over the narrative, failing to reassure their staff and passengers, and prompting safety concerns. Technical difficulties are inevitable, but it is crucial that brands are prepared to quickly deploy messaging that clarifies a problem, the steps a company is taking to fix them and provides support for frontline staff to reassure customers and answer questions.
  • The Kiss Cam Heard Around the World: Earlier this year at a Coldplay concert during the band’s kiss cam portion of the show, Astronomer CEO Andy Byron and Chief People Officer Kristin Cabot were spotted mid-cuddle. A cute moment, until the pair realized they were on screen and quickly ducked away, leading Coldplay frontman Chris Martin to jokingly speculate into his mic whether the two were having an affair. As concert goers uploaded the now famous video, the speculation began immediately on who the pair was, their backstory and of course, their workplaces. As it turns out, the two were having an affair and internet sleuths made it their mission to figure out the full story. Astronomer took a couple days to respond initially with a short statement and by the time they did, the public had already developed their own narrative that painted Byron, Cabot and the company in an unfavorable light. Then, a few weeks later, Astronomer tapped celebrity Gwenyth Paltrow, famously Martin’s ex-wife, as a temporary spokesperson in a humorous marketing effort. The only problem? The public didn’t get the joke. Many felt the video was tone-deaf, lacked responsibility and was viewed as a celebrity stunt amid the company’s already slow response. While you can’t always control if and when a scandal occurs, brands must work quickly and thoughtfully to address situations that can threaten the integrity of their brand and values.

Each year brings numerous public relations stories from which communications professionals and brand representatives can learn. Communications at its core is about preparation, understanding a brand’s potential risks and addressing them before the public takes hold of a narrative and draws harmful conclusions. 2026 is almost here and there is no better time to evaluate your brand’s communications strategy to ensure your company navigates the new year with more wins than fails.

100 Years of High Kicks & Toy Soldiers: The Staying Power of The Radio City Rockettes  

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The Radio City Rockettes are celebrating their 100th birthday this year, with their annual Christmas Spectacular show well underway in New York City. What began as a humble dance troupe in Missouri known as the Rockets, The Rockettes have grown into an American holiday staple that continues to withstand the test of time. But what is it about the Radio City dance troupe’s 100-year brand that draws the attention of millions of people per year?  

From the eye-high kicks to iconic formations, The Rockettes are the pinnacle of holiday nostalgia. Every year, over a million people attend their Christmas Spectacular.  Millions more watch them on the Macy’s Thanksgiving Day Parade. But a brand that has been around for 100 years doesn’t go unscathed by time’s heavy hand. The Rockette’s are certainly no exception. We’ve noted just a few times of the many times below where the storied dancing team neared extinction:  

  • 1967: Just before the holiday season in 1967, the Radio City Rockettes went on strike, demanding a 40% increase in wages and payment for rehearsals. For nearly a month, the dancers picketed outside Radio City until representatives of the music hall gave in, agreeing to a pay increase from $99 to $126.50 per week.  
  • 1978: In 1978, it was announced that Radio City Music Hall would close with talk of a complete demolition after it was revealed that the venue had been operating at a loss of approximately $2 million. With just days to make a plan and rally supporters together, Dance Captain Rosemary Novellino and Captain of the Singers Bill Mearns alongside fellow performers and theater staff collected signatures to make Radio City Music Hall a National Historic Landmark. The theater was officially saved in March of 1978.   
  • 2020: Due to the COVID-19 Pandemic in 2020, Radio City was forced to cancel their entire Christmas Spectacular and part of the 2021 season. With the Christmas Spectacular grossing roughly $90 million alone, this hit hard for the dance company. Fortunately, The Rockettes were able to salvage part of their 2021 season and come back strong in 2022.  

Additionally, The Rockettes have not been without criticism. The troupe was borne with height requirements that welcomed only dancers between 5-foot-2 and 5-foot-6.5. Since then, height requirements have been expanded, and the dance group has welcomed more diversity. The group brought on their first non-white dancer in 1985, but according to USA Today Network New York, the 2022 Christmas Spectacular had just 13% representation of Black, Latino and Asian-American Pacific Islanders, which make up 36% of America’s population, so there is still a way to go. Keeping the brand relevant, The Rockettes have taken steps to respond to this criticism by hosting workshops at historically black colleges and universities, by partnering with dance troupes in underrepresented areas, and by working to reduce financial hardships for those aspiring dancers attending their summer programs.  

History has shown labor disputes, impending demolitions, a worldwide pandemic and cancel culture as more than enough to shut down any brand, especially in the performing arts industry.  

Still, The Rockettes maintain their status as an American institution. They prove there is immense staying power in tradition and nostalgia, while at the same time taking some steps to adapt to modern times. For millions of people around the world every year, a trip to see the Rockettes marks the beginning of a magical holiday season. Each year, the show is reimagined with a few consistent numbers to tug on the audience’s sentimental heart strings like the iconic wooden soldiers and the troupe’s signature kick lines. Audiences appreciate the familiarity, especially when the world around them can feel uncertain.  

While The Rockettes have maintained their traditional roots, they have also innovated throughout the years to reach and engage wider audiences. These small, creative refinements that The Rockettes have made to their set design, lighting, choreography and more throughout the years honor their roots, while still giving audiences something unexpected. In an effort to modernize and claim the hearts of those outside New York City, The Rockettes also expanded into television, film and event appearances, even cementing an annual spot on the Macy’s Thanksgiving Day Parade since 1957. This widespread reach reinforces the prestigious role of being a Rockette and maintains recognition beyond Radio City Music Hall.  

A brand 100 years in the making, The Rockettes remain a timeless constant in American culture from the depression era to the COVID-19 pandemic and every event in between. Happy 100th Birthday to the iconic Radio City Rockettes, and cheers to 100 more years of holiday magic.   

Get to Know PR Manager Logan Thompson 

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Public relations is all about relationships—the people behind the stories. That’s why periodically offer blog content about our team members who work with and represent our clients. This isn’t about our professional accomplishments but who we are as people. We hope you have as much fun reading along as we do interviewing each other. 

What got you interested in public relations? 

I’ve always loved to write. In kindergarten, I wrote a two-page essay on how much I loved my dog. While I’m sure it was barely legible and probably made little-to-no sense, it’s been clear to me from that moment on that I should follow that passion. Luckily, my writing has evolved since that “essay”, but my love for putting thoughts into words has never wavered. So, when it came time for me to choose my major in college, communications was an easy choice. From there, I stumbled across an amazing internship at a PR agency where I had the opportunity to run multiple client accounts for local small businesses. I was able to put my passion for writing into practice while helping small business owners grow their presence in the community, which was very gratifying. After that experience, I knew public relations was something I’d genuinely enjoy pursuing as a career. 

Tell us about your favorite movie and what appeals most to you about it? 

As a former choir kid, one of my favorite movies is Mamma Mia! Everything from the catchy ABBA soundtrack to the picturesque Santorini cinematography is whimsical and alluring. It’s one of those movies that makes you want to drop everything, move across the world and start an entirely new life. I think that’s what appeals to me the most about some of my favorite movies, shows and books: they make you feel something. 

What was the last, best book you read and what about it spoke to you? 

One of my most recent reads was Local Woman Missing by Mary Kubica. It’s a mystery about two women who go missing around the same time. The book follows multiple timelines and is told from the perspective of a few different characters, making it highly engaging. It kept me guessing from page one, and I didn’t want to put it down. The constant plot twists left me wondering where the story would end, and when it did come to a close, it left me just as intrigued as when I started it. Thrillers and mysteries are always my favorite because they keep you on your toes until the very last second. Highly recommend Local Woman Missing! 

Tell us about a meaningful hobby or “outside of work” commitment that is important to you? 

Admittedly, I don’t have very many hobbies. I love to read, binge-watch the latest Netflix original and occasionally paint, but my favorite thing to do outside of work is spend time with my fiancé, CJ, my orange tabby, Phil, and my family. I’m the youngest of four and am extremely close with my family, so most of my free time is spent in the company of my sisters or visiting my parents on the coast of Delaware (a free beach vacation is definitely a plus). Quality time with the people I love is my biggest commitment outside of work! 

Share a fun fact about you. 

A fun fact about me is that I used to run my own reselling business where I sold vintage and pre-loved clothes online. It started as a way to clear out my closet but quickly turned into a passion project (that also happened to help me pay the bills). While it eventually fell to the wayside with work and other commitments, I hope to pick up that side gig again in my downtime and eventually have my own booth at a local market. 

You Wrote It, But Do You Own It?

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Beware trade media bearing your byline; the work you see may not be your own.

This is a universal caution Kimball Hughes Public Relations provides to all organizational leaders, business executives and subject matter experts who create and submit articles to trade media for publication. While the resulting published article may represent hours of research and thoughtful wordsmithing on behalf of these individuals, in most cases, that intellectual property—at least in part—belongs to the publishing outlet regardless of who is credited as the author. Why? Because of copyright laws.

Let Me Explain

It’s important to note I’m not a lawyer, although I have represented hundreds or more of them as a public relations practitioner. Therefore, nothing here should be considered legal advice. (This is the disclaimer that also keeps the lawyers happy.)

I was, however, a trade magazine editor for several years. And back then, when writers (many of them lawyers, by the way) would contribute articles for publication, whether compensated or not, the magazines I ran would assume First North American Serial Rights. This is just one sector of the more than 700 sections of Title 17 of the U.S. Code encompassing U.S. copyright law. Under First North American Serial Rights, a common right asserted by third-party publishers, our publications maintained the one-time right to publish a work first in the U.S. Our agreements, although this isn’t necessarily standard, also required the author to note in second and subsequent publications of the same content (sometimes on their own website or blog) that the article was first published in our magazines.

This is just one example of the intricacies of U.S. copyright law.

Why Is This Important?

According to the October 2025 findings from McKinsey, 50% of consumers are using AI-powered search already, and numerous sources note AI search will overtake traditional online search by 2028. Those AI searches are driven by third-party content.

This means trade outlet articles, Tier One media content and well-optimized podcasts and streaming platforms will form the basis of how business and non-profit leaders and subject matter experts show up. In many cases, organizations will put an increased emphasis on earned media placements and contributed content going forward. And when organization leaders have contributed articles published that highlight their deep understanding of industry trends or certain sectors of the economy, those same leaders and those who employ them are going to want to share those articles. This is where copyright law becomes important.

Those third-party publishers of contributed content may obtain, purchase or assert exclusive rights, First North American Serial Rights or full copyright transfer—among other options, where a contributed article is concerned. Republishing these works, without understanding the rights involved, can put the organizations that republish them, and/or their authors, in legal jeopardy. At a minimum, it is possible to so deeply damage a relationship with the third-party publisher that the author, as well as their employer, may be banned from ever again contributing to the outlet at issue.

How To Address Copyright with Trade Outlets

With content continuing to remain king, contributed or otherwise, authors who submit contributed articles or opinion pieces for publication should work closely with their public relations representatives to understand what, if any, copyright matters may be at issue. This is a frequent, and typically ongoing conversation editors and PR pros have when content is submitted for publication.

Additionally, most outlets will provide Writers’ Guidelines that can explain what copyright, if any, may be asserted around published, contributed content. Other outlets provide a writer’s agreement for signature prior to publication that details what rights may be assumed or assigned.

Most importantly, when uncertain, consult an attorney to avoid ambiguity, the potential for damaged relationships with important trade media as well as the possibility of costly litigation. That’s not legal advice; just smart advice.

The Value of Podcasts for Brand Awareness

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In today’s crowded digital landscape, companies are constantly competing for visibility. From improving SEO via AI platforms like ChatGPT to increasing engagement on LinkedIn, leaders must find ways to boost the reputations of their brands. While traditional earned media placements help build awareness, brands must diversify their public relations efforts to distinguish themselves among their competitors and reach their target audiences.

Enter podcasts.

The number of U.S. podcast listeners is expected to hit 630.9 million by the end of 2025. Growing in popularity for their convenience and conversational nature, these long- and short-form audio sessions provide a direct, sometimes unfiltered conduit to reach their audiences.

The Value of Podcasts

Once known for mainstream genres like comedy and true crime, today you can find a podcast on nearly any topic. Myriad trade publications, for example, now offer podcasts to complement their print, online and other efforts. This allows brands to reach highly targeted and engaged audiences through the media sources they already know and trust.

Additionally, podcasts provide a valuable quality for PR pros and brands alike: listeners actually pay attention to them. In a world of goldfish-like attention spans, lengthy articles are sometimes skimmed (or even skipped) by busy readers, sending your carefully crafted messaging to the bottom of an algorithm’s totem pole. Podcasts, on the other hand, provide a more passive way for audiences to consume information, making your brand’s message more digestible than a long-winded article.

Podcasts also allow for a conversational tone, which helps to demystify and humanize your brand. And like with trade media, podcasts often have loyal followings. This helps position your brand as more credible among your target audience.

How to Leverage Podcasts

Securing a podcast interview is a huge win, but amplifying that coverage once it goes live is vital for a brand’s return on time. Once you have landed a podcast interview, sharing and repurposing the content can help to increase listeners and amp up your brand exposure. Here are some best practices to amplify a podcast interview:

  • Share social media posts leading up to the interview to encourage followers to listen and interact using appropriate links and tagging the podcast and its hosts.
  • Post a public thank you to the host with a link to the interview once it is live. This will help further raise visibility among the podcast’s audiences.
  • Incorporate the podcast into internal marketing materials like your newsletter, blog, website and—if possible—the email signatures of the brand’s team members for at least one week after the podcast is live.
  • You can even turn the podcast interview into a Q&A article or social media content. You should always source and link to the original content but first be sure to check with the podcast host to get permission to stay on the right side of copyright law.

As podcasts continue to grow in popularity, they offer a strong platform for brands to share their messages in an authentic and conversational way. By leveraging this medium, companies can effectively grow their media presence and reach highly targeted and engaged audiences.

Trick-or-Treat: The Kimball Hughes PR Team’s Favorite Halloween Memories

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From pumpkin patches to iconic costumes, the Kimball Hughes PR team knows how to do Halloween right and to celebrate the spooky season, we’d like to share some of our team’s favorite memories around the holiday.

Eileen: Several years back, my three boys dressed up as The Three Amigos – Dusty Bottoms, Lucky Day and Ned Nederlander – for Halloween. It remains one of my favorite Halloween memories. The comedy classic is regularly quoted in our house and the sombreros from these costumes will likely clutter my basement for years to come.

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Rod: My childhood Halloween costumes were always homemade by my Mom. The Wizard of Oz held my attention as a young boy, so one of my early Halloween costumes was the beloved Scarecrow. I had some terrific PTSD when I saw Wicked on Broadway in New York many years later.

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Cassidy: Halloween quickly became a favorite holiday in my household growing up as my mother hand made every costume with a passion. This was the year of the leopard, which became appropriate when I became a Lafayette College Leopard years later.

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Sara: To celebrate the season, I wanted to share a throwback photo of my childhood Halloween days, where I dressed as a clown, complete with red cheeks and a big smile.

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Kate: My best Halloween memory is trick-or-treating with family and friends. Here is a photo of me dressed as a ghost with my brothers and cousins circa 2002!

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Alex: My favorite part of the season is spending time with my family at the pumpkin patch.

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Bianca: One of my favorite Halloween activities as a kid was visiting the pumpkin patch. Ahead of trick-or-treating, I’d go with my siblings and cousins to pick out pumpkins, travel through the corn maze, eat apple cider donuts and ride the haunted hayride.

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Logan: Last year, my sisters and I dressed up as the Power Puff Girls and even got our brother-in-law in on it (he dressed as the professor). This year my fiancé and I are going as Mark S. and Helly R. from Severance, one of our favorite shows.

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John: As a fan of sideshow performers, I loved getting to dress up as Jo-Jo the Dog-Faced Boy. Though be warned, being Jo-Jo for a night wasn’t easy because having real human hair glued to your face is itchy!

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Conference Insights: Discussions & Opportunities from the Insurance Convention Circuit

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Recently I was invited to speak at the National Association of Mutual Insurance Companies (NAMIC) Annual Convention in San Diego. It was a robust agenda, with a few standout presentations including my own on crisis communications where I talked about threat awareness and shared best practices to help every comms or marketing professional better protect their organizations.

Increased capacity among reinsurers and much improved balance sheets for mutual insurers were the underlying themes of most conversations at the NAMIC Convention. Another topic that bubbled up among attendees, media interviews and breakout sessions, included the talent challenge faced by insurers. As senior leaders across the industry retire, recruiting new talent—from the high school level upward—as well as succession planning, are becoming clearer priorities for many insurers.

Getting the Most Out of Your Conference Attendance

NAMIC’s Convention is one of several conferences on my calendar this year. While conferences like this one offer a range of benefits to attendees and the companies for which they work, one of the most overlooked benefits I see as a communications professional, is the opportunity for industry leaders to take advantage of a captive and often eager conference audience: journalists. Media attendance at most conferences across a range of industries has expanded significantly since 2021 and for companies who don’t proactively engage with them, I see missed opportunities.

Our team works closely with trade and business media. They are there to interview well-versed subject matter experts (SME), not merely to produce a summary of the conference agenda. These discussions are sometimes on background, often on the record and frequently include interviews that result in print/online stories, podcasts, video streaming interviews and more. They also help build critical relationships with the media, for the SME and their employers.

For companies interested in burnishing their reputations and raising their brand visibility, these on-site media conversations are potentially the best and most productive opportunities to do so. Yet so many organizations fail to prioritize these meetings despite leadership-mandated reputational goals for the business. Those same leaders, however, must insist that their non-sales executives make time for these interviews. Lacking a leadership mandate, these opportunities will continue to be missed as these same organizations otherwise strive to increase their reputational awareness.

I urge all business leaders: As you plan your 2026 conference schedules, require each of your attending non-sales executives to block one to two hours (not much in the grand scheme of a conference) for media opportunities. The return on investment can be significant and propel your new or existing public relations efforts well beyond what you thought possible both during and after these events.

Get to Know PR Manager Sara Ryan

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Public relations is all about relationships—the people behind the stories. That’s why periodically offer blog content about our team members who work with and represent our clients. This isn’t about our professional accomplishments but who we are as people. We hope you have as much fun reading along as we do interviewing each other.

What got you interested in public relations?

Growing up I dreamed of becoming an architect. As a young adult and in college, I spent my days sketching, drafting plans and studying the history of architectural design. I loved the strategy, creativity and storytelling architecture demanded. However, I struggled with one key requirement—math. Shortly after, I shifted my focus to communication studies with an emphasis on public relations and never looked back. Ultimately, public relations helped me come out of my shell after being a soft-spoken communicator. While pursuing my degree, I worked in customer service roles across retail and hospitality and quickly fell in love with the power of storytelling. Over the last decade, I have built a career transforming brands, using public relations to drive visibility while also inspiring engagement and long-term loyalty.

Tell us about your favorite movie and what appeals most to you about it?

I personally love both the thriller and horror genres. There is just something about these movies architypes that keep you on your toes and provide delightfully shocking plot twists. The blend of creative storylines, as well as anticipation, excitement and imagination, keeps me coming back for more. If I had to choose just one movie, I’d say that The Shining continues to be one of my all-time favorites. It offers haunting cinematography and an unforgettable performance, as well as a unique use of color and sound that continues to excite time and again.

What was the last, best book you read and what about it spoke to you?

Similar to my favorite types of movies, I love a good mystery. I also enjoy the occasional romance novel. However, the last and best book I read on a professional note that spoke to me was Big Magic by Elizabeth Gilbert. The book spotlighted creativity, curiosity and overcoming fear. It’s important to consider how these traits can contribute to everyday habits. With everything we do, whether personally or professionally, we must embrace creativity with courage. Ideas are where we live—especially as PR professionals—therefore, we must give ourselves permission to create and let go of perfectionism. Don’t wait for inspiration to strike, but rather, understand that it’s okay to live outside of your comfort zone.

Tell us about a meaningful hobby or “outside of work” commitment that is important to you?

Outside of work, I enjoy any opportunity to be outdoors. This includes spending time by the lake, hiking in and around Austin, Texas, and taking in all the beauty of the outdoors through photography. Both fitness and photography have been significant components of my life. These activities allow me to spend quality time with my husband and our Pug-French Bulldog while also reconnecting with nature and most importantly, relax a little.

Share a fun fact about you.

In addition to photography, I love cooking and baking. I rarely dine out and can be found cooking dinner most nights. Having worked at a fine dining restaurant and subsequently serving as the publicist to some of the world’s renowned celebrity chefs early on in my PR career, I’ve had the opportunity to go behind-the-scenes and learn how to make some of my most beloved dishes. While I am not a culinary professional, I enjoy recreating some of my favorite recipes at home, such as meatballs with marinara, wood-fired pizza with fig jam, prosciutto and a balsamic glaze and lemon ricotta cookies, to name a few.

Takeaways from the College Admissions Process: It’s All about Building Your Brand 

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It’s finally fall, and for over 8.5 million prospective college students across the country, application deadlines are looming.  

Long gone are the days when you simply needed decent grades to get into a good college. With the number of applicants to four-year colleges steadily on the rise, the process has only become more competitive and upped the pressure to stand out.  

Grades–while still important–can only take a candidate so far today as most undergraduate programs are placing a greater emphasis on finding well-rounded individuals, who can best market themselves through a series of essays and possibly an interview. For most high school students, this submission process is the culmination of a multiyear effort of building their resumes with extracurricular activities like clubs, sports and volunteering over the course of their high school, and sometimes even middle school, careers.  

While most readers here are likely past the days of completing their own undergraduate applications, one aspect of the process should resonate. Successfully applying to college relies heavily on how a student markets themselves—the same holds true for the future success of our own professional careers.  

Just as prospective college students can market themselves in a well-crafted application chocked full of thoughtful essays, a stellar GPA, strong SAT score and robust list of extra-curriculars activities, so too can industry leaders through thought leadership, LinkedIn engagement and speaking opportunities.  

Consider some of the following to build your own brand: 

  • Become a thought leader: Thought leadership helps to build credibility and name recognition. In our digital world, which relies on quick moments to foster connection with audiences, thought leadership can establish professionals as voices worth listening to and lay the groundwork for long-term success for both leaders and their organizations. Great places to bring this thinking to the world include LinkedIn articles and posts, company blogs and contributed articles published in industry trades. If you don’t know where or how to begin, partner with a good content writer or PR agency staffed by former journalists to help you get started.  
  • Get active on LinkedIn: Just as College students are building their own brand for the eyes of admissions leaders through applications and essays, industry professionals can take steps to cultivate a professional brand on LinkedIn. In the business world, LinkedIn is a valuable tool for posting original thought leadership as well as for sharing comments and feedback on the content of others. Find a posting cadence that fits your schedule and make sure to engage on other posts through likes, comments and reposts. Consider developing a LinkedIn newsletter to publish thought leadership and build a trusted audience among your professional network.  
  • Get out there: Just as colleges want to see students engaged in the world, so to do employers. Getting involved should be part of building your professional brand as an industry leader. Consider attending more events to stay in-the-know on the latest industry news and for more effective networking. Seek out and, when possible, take advantage of speaking opportunities where you can draw attention to your expertise. Doing so will help you stand out in a crowded industry landscape, helping to shape both the perception and eventual reality of your role as a thought leader in your space. 

Getting into college is really all about building your own brand. For individuals struggling to establish a strong connection with prospects, clients, peers or employers, a strong brand identity can help cut through the noise and set them apart. Establishing and maintaining a strong professional brand with thought leadership, a consistent LinkedIn strategy and active speaking schedule can pave the way for long-term success.  

The Emmy’s Masterclass: Communication Wins, Missteps and Lessons Learned 

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The rise of streaming services has led some pop culture enthusiasts to believe the art of live television is dying. However, over the last several decades, live television has informed significant pop culture moments, offered everyday Americans a view into the lives of the rich and famous and of course, humanized them along the way. Each year, entertainment personalities weigh in on award show attendees going off teleprompter and act as fashion police, opining on who pulled off the latest fashion win and failure. While rating numbers and social media views have shifted the landscape, a good award show always gets the people talking. 

Just a few short weeks ago, the 77th Primetime Emmy Awards delivered another evening to be remembered. The Emmy’s provided a night filled with viral moments and cause-driven messaging, along with a few misfires along the way. As a result, the award show provided communication wins, missteps and lessons learned for both brands and individuals.  

Speaking with Clarity  

This year, comedian Nate Bargatze emceed television’s biggest night. The evening began with a charitable act of giving: a $100,000 pledge to the Boys and Girls Club of America. However, the thoughtful gesture came with a catch. Always an issue for programming length, winners were limited to 45 seconds for acceptance speeches. For each second they went over, $1,000 was deducted from the pledge. This drew criticism for a lack of clarity, and some complained it overshadowed the winners’ celebratory moments. Many winners extended far beyond the time limit, sharing their gratitude and praise with the audience. The final speech left Bargatze in the red, Fortunately, Bargatze and CBS teamed up to donate $250,000 and $100,000 respectively. 

While stunts like this can grab the attention of the audience, they only succeed when a message is delivered with clarity. Professionals must be clear and concise, speaking in a straightforward manner that is free of ambiguity. A strong narrative and positioning can build trust and credibility, as well as ensure each activation lands with the intended audience. In this case, perhaps Bargatze should have considered letting on that he and CBS would ensure the Boys and Girls Club would not be left empty handed at the end of the night. 

Fostering Connection  

Actress Britt Lower took center stage to accept her award for Outstanding Lead Actress in a Drama Series. Lower, known for her role as a Lumon employee in the Apple TV+ series Severance, caught the audience’s attention with an Easter egg displayed on her notecard stating, “Let Me Out.” This viral moment was a nod to Severance fans and its cast members. As Lower accepted her first Emmy, she brought the audience back to the moment where her character begs to be released from Lumon’s severed floor, sparking a sense of audience connection.  

Finding ways to engage with an audience has become critical. Professionals should look to adapt messages for each respective audience. In this case, Lower’s message was subtle yet effective and fostered a strong connection with viewers. Incorporating storytelling elements, such as a hidden message, can drive memorable connections as well as increase brand loyalty. 

Being Relatable  

HBO Max’s The Pitt took home the award for Outstanding Drama Series and actor Noah Wylie dedicated the win to health care workers and first responders. With 13 nominations and five wins, the respective acceptance speeches put frontline healthcare workers in the spotlight. Through these efforts, The Pitt team demonstrated brand consistency tied to its realistic portrayal of an ER, ensuring that the message was meaningful and relatable.  

Articulating a strong brand message that is aligned with a brand’s values can further strengthen its identity. Speaking with relatability creates an emotional connection that can deepen relationships with a target audience. 

As with any public-facing event or opportunity, the spotlight brings both risk and rewards. Professionals who integrate clarity, connection and relatability in their ongoing communications strategy will be set up for success, making a lasting impact for brands and their audiences.