New Year, New PR Habits

Gyms across the country are cashing in on countless new memberships as New Year’s Resolutions have begun in earnest as many of us aim to make 2026 a year of personal and professional growth. Like all resolutions, it’s the follow-through that counts.

For business leaders as well, the new year provides an opportunity to start the year off with resolve to address pain points and produce better business outcomes. This includes addressing all aspects of the business from technology to operations to communication and marketing initiatives.

As PR pros focused on building brands, protecting reputations and raising awareness for our clients, we offer a few best practices here to help your business succeed in 2026 from a public relations perspective.

Building Sustainable Goals for Better Strategy

According to Forbes, more than 80% of resolutions end up failing by February. Why? We don’t build in the resources necessary to make them sustainable.

Just as someone who hasn’t stepped foot in the gym in years is unlikely to immediately run a marathon, businesses that have not invested consistently in communications will find it difficult to secure a high-profile media win with their target audiences right out of the gate. With that in mind, here are some good communications habits to incorporate in 2026 to set your business up for success in the eyes of your employees, stakeholders, clients/consumers and the public:

  • Invest in Communications: As mentioned above, building brand awareness through PR can take time as the company needs to build credibility before it can be seen as a trusted source by the media. Ensure your company is putting budget aside and support from the top either to make sure your in-house comms team has the resources they need or to engage a PR agency team who knows your specialty.
  • Commit to Transparency: Whether it’s a communications partner or an internal team, transparency about company goals and setbacks is imperative. Prioritizing candor about the organization not only builds trust among your team members but can also lead to more effective strategic planning by allowing your communications team a greater opportunity to get ahead of potential roadblocks. Transparency should also extend to your audiences, maintaining a consistent and open level of communication to ensure they don’t feel isolated or unheard.
  • Be Proactive Storytellers: Don’t wait for stories to come to you. To further build out thought leadership, identify accessible subject matter experts who can serve as effective spokespeople and provide an informed, unique perspective on topics in your industry. A good communications team will be able to work with your thought leaders to refine their ideas and get them ready for media interviews or on-camera appearances.
  • Understand your audiences: Take steps to stay better connected with your audiences’ needs, whether through improved social media engagement or more consistent brand messaging. This clarity can provide greater guidance for both internal and external communications efforts. A communications team can also be an excellent sounding board for new business decisions, ensuring they are aligned with your target audiences and reflect your branding.
  • And new for 2026, Keep AI Search in Mind: In 2025, we saw online search begin to evolve rapidly with more users relying on artificial intelligence (AI) for search and this will continue to be the case in 2026. Good communication strategies in 2026 will consider AI search in content they produce, as AI search scours the internet to produce summaries from multiple pieces of content with trusted third-party media content high on the list. Savvy comms teams will encourage content that avoids jargon and focuses on clarity.

The phrase “New Year, New Me” is commonly thrown around at the start of the new year. But it’s important to remember building better habits is no easy feat. It requires setting up resources to help you find success. To ensure your company is capturing the share of voice among your competitors you want to see and owning the conversation in your space, work with your communications team or engage a public relations agency specializing in your industry to learn their plan to build stronger audience connections in 2026.

The Search is Over: Why You Need Public Relations More Than Ever

Online searches will never be the same, and for some, this is a good thing. For others, the struggle is about to get real.

On June 30, Google initiated its 2025 Core Update. Expected to roll out over a three-week period, this new iteration of Google’s algorithm will bring significant changes to search rankings. The new algorithm will focus on high-quality content and user experience, prioritizing helpful, relevant and authoritative content.

As with everything these days, this change leans on AI. Because AI-generated summaries (a/k/a zero-click searches) are, so far, less than perfect, brands should anticipate their messaging, positioning, tone and outright fact-based details may be summarized incorrectly by Google, potentially pulling in third-party or outdated information about the brand. As a result, brand websites could experience a drop in site traffic beginning this summer.

Brands can also expect to see a further decline in keyword-centric search engine optimization campaigns. Meanwhile, optimizing for voice, visual and video search will become of increased importance. This is already happening as organic search results are pushed further down by Google as more real estate goes to paid advertising, sponsored content and Google’s own products.

At the heart of these changes are brand authority and credibility. Those who lack a strong online presence—meaning frequent, engaging and varied source content—will be left behind in this new era of online search. For brands, public relations should be considered an increasingly critical tool for reputation management, promotion and search more generally.

The Credibility Factor

Creating frequent, original content, in a myriad of ways across a range of websites and social channels, is the best and most effective response to this seismic shift in online search.

PR pros can employ a range of tools to meet the changing landscape of search driven by AI. Securing multiple and regular opportunities for subject matter experts or brand leaders to represent their organizations outside of owned media (brand websites, blogs, social channels, etc.), will be paramount. These can include:

  • Podcasts, audio as well as video
  • Trade publication media interviews
  • Contributed articles to trade and other vertical media outlets
  • Guest blogs
  • Tier One media interviews or opinion pieces (i.e., Wall Street Journal, FOX News, Financial Times, The New York Times, etc.)

Additionally, brands will need to focus more on their owned content as part of their response to this change. Creating more robust content on platforms like LinkedIn Company Pages, brand websites and blogs, newsletters and online video content will be critical. Additionally, brand leaders will need to rethink the look, tone and substance of that content by unloading jargon and using more casual language to increase the likelihood of being found as voice search continues to grow.

As of June 2025, digital marketing firm SevenAtoms reported one in five global internet users now employ voice commands to search online, with 153.5 million U.S. adults expected to use voice assistants in 2025. That content will also need to incorporate more brand-focused Q&A information to respond to both voice and conversational search terms as traditional SEO continues to decline. Finally, it will be important to maximize brand websites for rapid loading as well as speedy mobile optimization.

When a brand’s public relations team secures credible, third-party media coverage and mentions in relevant, reputable media, this content will provide much of the high value, authoritative signals now prioritized in all search through varied placements and backlinks. Credibility, context and expertise are all core tenets of any effective public relations campaign, making PR the most effective way to help brands insulate themselves from the pace of change. Done well and with frequent, authoritative content and sources, some brands may see their search results improve overtime, allowing their SEO dollars to be repurposed elsewhere, perhaps to their public relations campaigns, as competition for human eyeballs continues to grow almost as quickly as the pace of AI adoption.

3 Business Success Trends for 2014

take the plungeWelcome to 2014. This year will be more competitive. This year, the marketing din is going to get a lot louder. This year is also going to be the year you get savvy about marketing your small or medium size business. To help you do so, here are three trends that will affect the business landscape, and your own bottom lines.

Social Media Is Not Optional. The days of just dipping your toe in the social media waters are long gone (circa 2011). You’re either engaged in social media marketing or you’re not, and – trust me on this one – you have to be engaged. No modern, effective marketing plan is complete without a social media component. Get expert advice on how to start. Pick your platforms with care. Develop a content strategy that is authentic to your brand and develop protocols and best practices for conversing with your followers. When all of that is done, then you can jump into the social media pool. (Remember, no toe dipping. This year calls for a full on, no hesitation cannon ball into the deep end – but you have to plan it out first.)

The Value of Public Relations Is Growing. While publishers may be consolidating media outlets, the ironic twist is the demand for quality content is disproportionately expanding. What this means for your brand is opportunity; opportunity to develop meaningful content and, more importantly, content people want to share. One caveat – that content must rarely be brand-centric. While the content should be relevant to your space, it cannot put your brand front-and-center if you want it to be seen as authoritative, authentic and of innate value to the public. PR is increasingly going to require a mix of earned and owned media, but that owned media – if executed well – can pay significant dividends. This content marketing (or brand journalism) trend is growing rapidly, and your public relations advisor or team needs to be leading the charge.

Smartphones Are Windows to the World. As mobile access continues to become part of everyone’s new normal, brands need to consider how to engage their consumer audiences via this medium. A responsive designed website is just the start of ensuring your brand and/or products are accessible on any mobile device. You’ll also want to track your website’s analytics to monitor your level of mobile web traffic and adjust your marketing efforts accordingly. Additionally, opt-in SMS text messaging campaigns and branded Apps are two mobile marketing tools we’ll be seeing more of in the year ahead.

These and other tactics are the new business as usual tools. More and more, companies will need to adapt to the latest technologies if they want to engage with their audiences. Meanwhile, the New Year offers new challenges and ample opportunity. On behalf of everyone at Kimball Communications, may your businesses find success in overcoming the former and excel at leveraging the latter.